ICTTEN3250B
Provide infrastructure for telecommunications customer equipment

This unit describes the performance outcomes, skills and knowledge required to install supporting infrastructure for telecommunications equipment and associated hardware equipment. The unit also includes installation of access equipment and associated media, power and monitoring equipment and alarm systems.

Application

The unit applies to field officers, installation technicians, technical supervisors, contractors and other service providers.


Prerequisites

Not applicable.


Elements and Performance Criteria

1. Prepare for infrastructure installation work

1.1 Identify relevant legislation, codes, regulations and standards that apply to work

1.2 Notify customer to arrange site access and obtain installation plan and specifications

1.3 Conduct a site survey to verify that infrastructure installation requirements can be met

1.4 Identify site hazards and notify appropriate personnel to make site safe

1.5 Notify customer of alterations required to installation design and make recommendations for possible solutions

1.6 Obtain approval for alterations and update installation plan

1.7 Develop an installation activity schedule to minimise disruption to the workplace according to relevant regulation and standards

1.8 Obtain material supplies, safety equipment, resources, tools and test equipment required for safe installation

2. Build customer equipment infrastructure

2.1 Prepare for and undertake work according to work health and safety (WHS) and environmental requirements

2.2 Build telecommunications closet or telecommunications equipment room for equipment, distributors and AC-DC power systems according to design plans, manufacturer specifications and safety and electrical standards

2.3 Build cable support systems for signal, data cabling and optical cables according to plans and specifications

2.4 Organise the installation of mains AC electrical power cabling infrastructure as specified on the plan

2.5 Install cable distribution frames according to plan and manufacturer specifications

2.6 Install protective earthing to metal infrastructures or gas arrestors according to specifications or design

3. Install UPS power infrastructure

3.1 Install uninterruptible power source or supply (UPS) systems as required by specification or design, and connect according to manufacturer and WHS requirements

3.2 Test and monitor UPS battery discharge levels and obtain replacement batteries under warranty where required

3.3 Identify and rectify faults where possible or escalate according to organisational policy

4. Restore site and complete documentation

4.1 Attach infrastructure labels and designations according to organisational requirements

4.2 Complete inspection sheets and declare asset ready for customer sign-off documentation

4.3 Clean up site

4.4 Notify customer and obtain sign-off

Required Skills

Required skills

analytical skills to compare and evaluate most effective technical solutions

communication skills to:

liaise with customers to ensure requirements are identified

negotiate approvals and contract arrangements with suppliers and contractors

literacy skills to:

document technical requirements and procedures

interpret technical specifications and related documentation

numeracy skills to calculate budget requirements and limitations

planning and organising skills to:

meet client requirements within agreed timeframes

secure site access and make arrangements for equipment delivery

set out project requirements and priorities

problem-solving skills to respond to unexpected variations to requirements

technical skills to:

perform cabling and terminating work

use hand tools to:

affix supports, cable trays and racks to surfaces

assemble infrastructure

work with construction materials.

Required knowledge

best practices to minimise environmental impacts, including options for green ICT installations

cabling types, connectors and cabling structures

common customer telecommunications applications and related equipment

range of other customer equipment, such as alarms and media devices

current legislation and standards relating to installation of telecommunications equipment and connection to carrier services

key features of backup UPS systems and AC mains power requirements and electrical safety

network topologies, interface and interconnect solutions

type of connections to carrier infrastructure or equipment

WHS requirements for:

confined spaces

electrical safety

heights

lifting

materials handling

physical hazards

warranty information for equipment supplies and contractor work guarantees.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

identify and work with potential earthing locations, cable routes, cable support systems, data cabinets, telecommunication enclosures, and distributors

build 19 inch racks

install protective earth installations

organise AC mains power infrastructure

install UPS DC backup power.

Context of and specific resources for assessment

Assessment must ensure access to:

site where supporting infrastructure may be installed, including simulated environment

use of industry-current plant, tools and equipment

relevant regulatory and equipment documentation that impacts on work activities.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate building metal superstructure to house equipment

direct observation of the candidate installing protective earth and functional earth installations

review of installation activity schedule prepared by the candidate

oral or written questioning to assess knowledge of installation issues, types of systems and applications.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTCBL3009B Install, terminate and certify structured cabling installation

ICTCBL3010B Install and terminate optical fibre cable on customer premises.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Relevant legislation, codes, regulations and standards may include:

appropriate licences for:

crane

forklift

winch

AS/ACIF S008:2006

AS/ACIF S009:2006

AS/NZS 3000:2007

AS/NZS 3080:2003

AS/NZS 3084:2003

AS/NZS 3085.1:2004

AS/NZS IEC 61935.1:2006

AS/NZS IEC 61935.2:2006

AS/NZS ISO/IEC 14763.3:2007

AS/NZS ISO/IEC 15018:2005

AS/NZS ISO/IEC 24702:2007

cabling security codes and regulations

Communications Alliance standards and codes

Communications Cabling Manual (CCM) Volume1

Environmental Protection Acts

WHS Acts

Customer may be:

architect

asset manager

builder

business owner

nominated representative

project manager

service provider

Site survey may include:

cable tunnels pathways

equipment bays

floor layout

floor loadings

lighting

preparation area

roof structures

ventilation

wall structures

Infrastructure may include:

air conditioning requirements

alarm panels

cable entries

distribution frames

duct and cable trays

equipment racks

power supplies

radio structure

Hazards may include:

building debris

earth potential rise (EPR)

glass fibre

live power lines

manual handling

mud and water

natural gas and other gas build-up

needle stick injury

optical fibre cable containing hazardous light

radio frequency (RF) equipment emitting radiation

remote power feeding services which operate at above telecommunications network voltage (TNV)

vermin

Material supplies may include:

cable racks

cable trays, nuts and bolts

distribution frames or blocks

earth terminal and rod

frames and cabinets

insulation blocks

iron support structures

jumper wire

lacing, twine and cable ties

patch panels

termination blocks

Safety equipment may include:

electrical isolators

EWP

harnesses

manual lifters

personal protective equipment, including:

acid-proof clothing

earmuffs

face masks

gloves

head protection

kneepads

safety boots

safety glasses

safety barriers

Resources may include:

finance

labour

materials

tools and test equipment

vehicles

Tools and test equipment may include:

tools:

antistatic wrist strap

pliers

power drill

screwdrivers

sockets

soldering iron

spanners

test equipment:

antistatic testers

cable testers

displacement tools

humidity and temperature testers

insulation testers

load testers

multimeters

optical loss test set

oscilloscope

structured cabling certification

volt meters

WHS and environmental requirements may relate to:

decommissioning and isolating work site and lines before beginning work

environmental considerations:

clean-up protection

stormwater protection

waste management

identifying other services, including power and gas

safe work practices, such as the safe use and handling of:

asbestos

chemicals

materials

tools and equipment

work platforms

safety equipment:

flashing lights

gas and other hazard detection equipment

safety barriers

traffic cones

trench guards

warning signs and tapes

special access requirements

suitable light and ventilation

Cable support systems may include:

entrance facilities

intra- and inter-building facilities

Installing uninterruptible power source or supply systems may include:

organising certification of electrical installation

terminating and connecting DC power cables to equipment

testing DC electrical cabling

Labels and designations may include:

cabinets

cables

distribution panels

racks

vendor labels


Sectors

Telecommunications - Telecommunications networks engineering


Employability Skills

This unit contains employability skills.


Licensing Information

Licensing, legislative, regulatory and certification requirements apply to working at heights. If an elevated work platform (EWP) is required, verify state or territory law requirements for a licence to operate an EWP. Users should confirm requirements with the relevant federal, state or territory authority.